All transfers request instantly confirmed or do I need to do anything else?

Our system provides online quote and instant reservation. After you place your booking, you will receive a confirmation message in your email. We will only contact you in order to confirm your transfer.

All prices are all inclusive?

All prices are final and includes all local taxes. You do not need to pay anything extra, whether you have booked one way or return route.

I forgot to include the children/Infants in the reservation. What should I do?

You can contact us and we will change any information necessary.

Do you have a cancellation policy?

When you make a reservation, any amendments or cancellations should be made by e-mail at booking@gocretetransfer.gr or by phone at (+30) 698 478 9525

Do you have a NON-SHOW policy?

If reservation is cancelled 48 hours before pick up time, any amount already paid will be refunded

What should I do if my flight changes?

If GocreteTransfer Services is unable to contact the passenger or related contact person after 30-60 minutes of the scheduled pick-up time, from the information provided on the reservation, then the ride will be considered a no-show and will be abandoned. Not being at your pick-up location without notifying Go Crete Transfer Services may result in a no- show charge and no funds will be refunded.

How do I get greeted at the Airport?

Our drivers are constantly informed regarding the arrival times, however if you have this information in advance, you can contact us by email at booking@gocretetransfer.gr call us at +30 698 478 9525

Our Go Crete Transfer Services driver will hold a sign with your name on it at the arrival hall. In case you do not see the driver waiting for you, please call us at +30 698 478 9525

Insurance?

All our vehicles hold full public liability insurance.

Complaint Policy

Our main goal is to provide you with comfortable and reliable transportation in Crete. In case of any complaint, we kindly request that you inform us during your trip by email at booking@gocretetransfer.gr

Can you do hotel to hotel transfers?

Yes, of course. In case you cannot find the destination in our booking form, please contact us at booking@gocretetransfer.gr or fill the Transfer Request form here.

I cannot find the destination in the booking form. Whatshould I do?

In case that your pick up or/and drop off destinations are not in our preselected locations in the booking form, we invite you to

a. Request a Transfer or
b. Contact us